FAQs

Where do you ship from?

We proudly ship from within Australia, so you can expect faster delivery times and reliable service without the long international wait.

How long does shipping take?

Standard shipping usually takes 2–7 business days, depending on your location. Rural areas may take a bit longer, but we’ll always do our best to get your order to you ASAP!

Can I return or exchange an item?

Yes! We offer a 14-day return policy on eligible items. If you’re not satisfied with your purchase, simply contact us at [your support@aussieetechdeals.com.au] and we’ll help you with a return or exchange.

Note: Items must be unused and in original packaging. See our Return Policy page for full details.

Is my personal information safe?

Absolutely. Your privacy is our priority. Our website uses SSL encryption and secure payment gateways to protect your information at all times.

How can I contact customer support?

You can reach us anytime at [support@aussieetechdeals.com.au] or through our Contact Us page. We aim to respond to all inquiries within 24 hours.

I didn’t receive a confirmation email. What should I do?

Please check your spam or junk folder first. If you still can't find it, reach out to us and we'll resend your order confirmation right away.

Do you offer gift wrapping or personalized notes?

At this time, we do not offer gift wrapping, but we're working on adding this option soon! Stay tuned for updates.